UK Charity IntelligenceCharity data, software benefits, and source-led analysis

Safeguarding recruitment guide

DBS checks for charity volunteers and trustees

DBS checks are not a blanket requirement for every charity role. Trustees and volunteer managers need to decide role by role, using official DBS guidance, whether a basic, standard, enhanced, or enhanced with barred list check may be available and what evidence should be kept.

Start with the role, not the person

  • Write the role description before choosing a check level, including duties, location, supervision, frequency, who the role supports, and whether the work is paid or voluntary
  • Use the official DBS eligibility guidance or GOV.UK eligibility tool for the actual role, not for a generic trustee, volunteer, fundraiser, driver, helpline, or charity shop label
  • Record whether the suitability decision is being made in England, Wales, Scotland, Northern Ireland, overseas, or another jurisdiction because check routes differ
  • Keep a dated eligibility note with the recruitment file so trustees can see why a standard, enhanced, barred list, or basic route was selected

Volunteer and trustee questions

  • Do not assume volunteer status only because a role is unpaid; DBS volunteer status depends on unpaid time, approved expenses, and benefit to a third party beyond a close relative
  • Trustees of children's charities or adult charities may have enhanced-check routes, but barred list access depends on whether the trustee also carries out regulated activity
  • Charity retail, fundraising event, driving, helpline, mentoring, school, faith, or overseas aid roles need the activity, frequency, supervision, and beneficiary group checked separately
  • If the trustee, supervisor, or manager also performs another role, record both the governance role and the operational role before making the DBS decision

Evidence before requesting a check

  • Confirm the workforce route: child, adult, child and adult, or other, because this affects enhanced certificates and police information
  • Separate enhanced check eligibility from barred list eligibility; barred list checks need regulated activity reasoning and should not be added casually
  • Set identity verification, applicant consent, privacy notices, recruitment of ex-offenders policy, certificate review, and secure retention before requesting or recording any check
  • If accepting a previously issued certificate, check level, workforce, original position, date of issue, identity, Update Service status, and whether the role has changed

When the role changes or overseas work is involved

  • Any change in duties, supervision, location, frequency, children/adult contact, overnight work, or personal care may change the level of check that can be requested
  • DBS guidance says DBS cannot access criminal records held overseas in the same way, so overseas criminal record checks, certificates of good character, partner checks, or local routes may still be needed
  • Do not use a future possibility, emergency cover, or generic safeguarding concern as a reason to request a standard or enhanced check if the everyday role is not eligible
  • Where allegations, dismissal, harm, role removal, or suitability concerns arise, preserve evidence and check safeguarding routes, DBS referral duties, and serious incident reporting separately

Official sources

Official source

DBS eligibility guidance

Official DBS collection for deciding whether a role may be eligible for a basic, standard, or enhanced DBS check.

Official source

DBS checks: guidance for employers

Employer guidance covering application routes, Update Service, overseas applicants, certificate validity, and previously issued certificates.

Related tools

Interactive tool

Charity DBS check eligibility planner

Prepare the evidence a charity needs before deciding whether a role may be eligible for a basic, standard, enhanced, or enhanced with barred list DBS check. The planner points trustees and volunteer managers to official DBS guidance without giving legal, safeguarding, employment, recruitment, data-protection, or eligibility advice.

Open tool

Interactive tool

Charity safeguarding policy checker

Check whether a charity's safeguarding and protecting-people arrangements have the evidence trustees need before annual review, service changes, online delivery, volunteer recruitment, overseas work, or incident follow-up. The checker follows Charity Commission safeguarding guidance without giving legal, safeguarding, employment, data-protection, insurance, criminal, or governance advice.

Open tool

Interactive tool

Charity data protection readiness checker

Check whether a charity has practical evidence ready before launching forms, fundraising campaigns, CRM migrations, AI tools, beneficiary systems, staff data workflows, or supplier questionnaires. The checker scores operational readiness and links to official ICO guidance without giving legal advice.

Open tool

Interactive tool

Charity password and access security checker

Check whether a charity has the core access controls needed before expanding software accounts. The checker gives a risk band, an action list, and source-checked benefits to review; it does not replace professional security advice, legal advice, or provider eligibility checks.

Open tool

Interactive tool

Charity serious incident reporting checker

Check whether an actual or alleged incident has strong Charity Commission serious-incident reporting signals and whether the trustee body has the evidence needed before using the official report form. The checker follows GOV.UK serious incident guidance without giving legal, safeguarding, criminal, insurance, audit, data-protection, or governance advice.

Open tool

Common questions

FAQ

Do all charity volunteers need a DBS check?

No. Not all roles working or volunteering for a charity are eligible for standard or enhanced checks. The role's actual duties, beneficiary group, supervision, frequency, and workforce route need to be checked against official DBS guidance.

FAQ

Can a charity trustee get an enhanced DBS check?

Sometimes. DBS charity-sector guidance gives specific trustee examples, including children's and adult charities, but barred list access depends on whether the trustee also carries out regulated activity. The trustee role and any operational role should be recorded separately.

FAQ

Can a charity ask for enhanced checks just in case someone might work with children or adults later?

DBS charity guidance says standard and enhanced checks should be linked to activities that form part of everyday responsibilities, not future possibilities or emergency cover. Reassess the role when duties actually change.

FAQ

Is an old DBS certificate enough for a new charity role?

Not automatically. Employer guidance says the employer decides whether to accept a previously issued certificate and should consider the certificate level, workforce, original position, identity, date of issue, role match, and Update Service status.

FAQ

Does a DBS check cover overseas criminal records?

DBS employer guidance and charity leaflets explain that DBS cannot access all overseas criminal records. Where a person lived or worked overseas, charities should consider overseas criminal record routes, certificates of good character, partner checks, and local requirements.

Decision notes

  • This guide is not legal, safeguarding, employment, recruitment, data-protection, DBS eligibility, or criminal-record advice. Use official DBS guidance and professional advice where needed.
  • A DBS check is one part of safer recruitment; it does not replace role design, supervision, references, identity checks, training, safeguarding procedures, data-protection controls, and trustee oversight.
  • The linked planner stores no applicant data and should be used only to prepare evidence before checking the official DBS eligibility guidance.
  • Do not ask applicants to paste certificate details, criminal record information, addresses, or identity documents into this site.

Related source-checked benefits

All benefits

Password manager and access security

1Password for Non-Profits

1Password offers special pricing and support routes for nonprofit teams that need to protect passwords, passkeys, account logins, files, notes, and contacts.

Official nonprofit page verified; exact support and discount level depend on application review2026-06-22

Identity, access, cybersecurity

Okta for Nonprofits

Okta for Good offers eligible nonprofits 50 free Workforce Identity licences, 50% off additional licences and selected advanced solutions, and 50% off Auth0 plans.

Official Okta for Good nonprofit page rechecked; free products, licence quantities, discounts, validation route, and exclusions verified2026-08-12

Microsoft 365, Azure, Dynamics, security

Microsoft for Nonprofits

Microsoft publishes nonprofit grants and discounts including Microsoft 365 Business Basic free for up to 300 users, annual Azure credits, and discounted business applications.

Official nonprofit offers page rechecked2026-08-12

Microsoft 365, Teams, email, security

Microsoft 365 nonprofit discount

Microsoft's official nonprofit pricing page lists Microsoft 365 Business Basic as a grant free for up to 300 users, Business Standard at USD 3.00 per user monthly, and Business Premium at USD 5.50 per user monthly when paid yearly.

Official Microsoft 365 nonprofit pricing rechecked2026-08-12

Email, documents, meetings, shared storage

Google Workspace for Nonprofits

Google's official Workspace nonprofit page lists Google Workspace for Nonprofits at USD 0 per user per month and discounted Business and Enterprise nonprofit offers.

Official Google Workspace for Nonprofits page verified2026-06-22

Secure content management and collaboration

Box.org

Box.org states that nonprofits receive the first 10 licenses free on the Starter plan, with discounted pricing on other plans and add-on services.

Official Box.org page verified2026-06-21

E-signatures, agreements, contract workflow

Docusign for Nonprofits

Docusign has an official nonprofit industry page for modernising agreements, automating processes, and digitising nonprofit documents.

Official nonprofit industry page verified; fixed discount not quoted2026-06-21

Document automation, proposals, contracts, eSignatures, payments

PandaDoc for Nonprofits

PandaDoc offers a general Free eSign plan. Its current comparison lists five documents per month for current Free accounts and distinguishes older 60-document annual accounts. Confirm charity-specific pricing with sales rather than assuming a published discount.

Official nonprofit and plan pages checked on 12 October 2026; charity-specific pricing needs confirmation2026-10-12

Online forms, donation forms, volunteer registration, event forms

Jotform nonprofit discount

Jotform's official nonprofit pricing page says it offers 50% off any paid plans for nonprofit organizations, and its nonprofit page says nonprofit organizations get 50% off all annual plans.

Official nonprofit and pricing pages verified2026-06-22

Software donations and validation

TechSoup nonprofit technology marketplace

Marketplace and validation network used by nonprofits to access donated or discounted technology products.

Official marketplace entry verified2026-06-21

UK charity technology, payments, training

Charity Digital

UK-focused charity technology hub with shop, payments, training, events, and selected discounted products for charities and non-profits.

Official UK charity technology hub verified2026-06-21