Video meetings, webinars, large meetings, online events
Zoom charity discount UK: 50% off, plans and eligibility
Zoom for Nonprofits offers eligible UK charities 50% off selected annual Zoom products after Goodstack verification. The programme has a USD 10 million operating-budget cap, defined product limits, and account exclusions: confirm the charity's legal status, existing Zoom purchase route, renewal timing, licence count, and event needs before applying.
Zoom products included in the nonprofit discount
Zoom publishes a 50% discount for these selected products on annual plans only. Capacities and prerequisites still need to be checked against the live product page before purchase.
| Eligible product | Published scope | Important boundary |
|---|---|---|
| Zoom Workplace Pro | Designed for 1-9 users; meetings for up to 100 participants | Annual plan only; confirm current licence quantity and included features |
| Zoom Workplace Business | Designed for 10-250 users; meetings for up to 300 participants | Annual plan only; moving from a discounted Pro base to Business is restricted |
| Large Meeting add-on | Interactive meetings for up to 1,000 participants | Requires a Zoom Workplace base plan |
| Zoom Webinar | Webinar plans with capacity up to 5,000 attendees | Annual plan only; requires Zoom Workplace and capacity-specific licensing |
Who it is best for
UK charities running trustee and staff meetings, volunteer onboarding, online training, stakeholder briefings, virtual fundraising events, public webinars, or large interactive sessions where participant capacity, host controls, accessibility, safeguarding, recording, and retention need named ownership.
Eligibility notes
Eligible nonprofits and libraries with 501(c)(3) status or an international equivalent verified by Goodstack, with operating budgets of USD 10 million or less; education, healthcare, government, some other nonprofit designations, and larger-budget organizations are excluded.
Source-checked notes
- Zoom describes Zoom for Nonprofits as its global 50% nonprofit discount program on select products for eligible organizations.
- Zoom's official Zoom Cares page says eligible nonprofits with operating budgets of USD 10 million or less can purchase select Zoom products at 50% off.
- The FAQ says the discount applies to Zoom Workplace Pro, Zoom Workplace Business, Large Meeting add-on up to 1,000 participants, and Zoom Webinar up to 5,000 attendees annual plans only.
- Apply from Zoom Cares, select the operating-budget route, choose the UK, search for the charity's full legal name, and use an official organisation email that matches the Zoom account. Goodstack validates the organisation and supplies purchase instructions.
- New customers and existing customers with an upcoming renewal can apply. Existing paid annual accounts bought through Zoom's website are eligible, while accounts bought through a direct sales quote are not eligible for this self-service discount.
- An existing marketing coupon cannot be switched immediately to the nonprofit discount; Zoom says the account must cancel and resubscribe. Existing TechSoup coupons remain valid only through the current account term, then the organisation applies through Goodstack before renewal.
- Zoom says it does not refund subscription fees already paid after nonprofit eligibility is proved. Nonprofit-status verification is also separate from any tax-exemption process.
- The page identifies education, healthcare, government, other nonprofit designations, and organisations above the budget cap as ineligible. Check the current UK-equivalent definition before budgeting the saving.
Official sources
Official source
Zoom Cares: Zoom for Nonprofits
Official programme page for the 50% discount, included annual products, operating-budget cap, Goodstack validation, and organisation exclusions.
Official source
Subscribing to Zoom as a nonprofit
Official application and renewal instructions covering account-email matching, existing accounts, direct sales quotes, TechSoup transitions, licence changes, refunds, and tax-exemption separation.
Official source
Zoom plans and pricing
Official route for checking current product features and base pricing before applying the nonprofit discount.
Related guides and tools
Decision guide
Charity software discounts and free tools
Compare Zoom with other source-checked software offers for UK charities.
Interactive tool
Nonprofit software savings calculator
Estimate the annual value of a Zoom discount before changing plans.
Interactive tool
Nonprofit software eligibility checker
Prepare legal-status, budget, billing, and Goodstack evidence before applying.
Common questions
FAQ
Does Zoom offer a charity discount in the UK?
Yes. Zoom describes a global nonprofit programme for organisations with 501(c)(3) status or an international equivalent. An eligible UK charity with an operating budget of USD 10 million or less can apply for 50% off select products, subject to Goodstack validation and Zoom's exclusions.
FAQ
Is Zoom free for UK charities?
Zoom for Nonprofits is a 50% discount on selected paid annual products, not a separate unlimited free charity edition. A charity can still compare Zoom's general free plan with the discounted Pro, Business, Large Meeting, or Webinar route.
FAQ
Which Zoom plans receive the nonprofit discount?
The official page lists annual Zoom Workplace Pro, Zoom Workplace Business, the Large Meeting add-on for up to 1,000 participants, and Zoom Webinar plans for up to 5,000 attendees. The offer is not a blanket 50% discount on every Zoom product or monthly plan.
FAQ
How does a UK charity apply for the Zoom discount?
Visit Zoom Cares, choose the USD 10 million-or-less budget route, select the UK, find or add the charity's full legal name, enter the representative details, and use an official organisation email matching the Zoom account. Goodstack then verifies eligibility and provides purchase instructions.
FAQ
Can an existing Zoom customer apply for the nonprofit discount?
Yes, if the organisation has a paid annual account purchased through Zoom's website or has an upcoming renewal. Zoom says accounts purchased through a direct sales quote are not eligible for the self-service nonprofit discount and should contact sales.
FAQ
What happens to an existing TechSoup Zoom discount?
Zoom says a current TechSoup coupon remains valid for the rest of the existing account term. Before renewal, the organisation should apply for Zoom for Nonprofits through Zoom Cares and complete Goodstack verification.
FAQ
Will Zoom refund earlier subscription charges after approval?
No. Zoom's nonprofit subscription support page says it does not refund fees already paid before eligibility is confirmed. Apply before a new purchase or renewal wherever possible.
FAQ
Can a charity add Zoom licences after receiving the discount?
Zoom says an account with an active nonprofit coupon can increase licences on the same Workplace Pro or Business base plan and retain the discount while the coupon is active. It does not allow an upgrade from the discounted Workplace Pro base to Workplace Business through that route.
FAQ
Which organisations are excluded from Zoom for Nonprofits?
Zoom's eligibility information excludes education, healthcare, government, some other nonprofit designations, and organisations over the published operating-budget cap. Applicants should check the current Goodstack definition for their country before budgeting the saving.